Frequently Asked Questions

No. You can book a consultation if you are unsure which treatment is appropriate. The consultation focuses on your concerns, medical history, anatomy, skin or hair findings and treatment goals before options are discussed.

Not necessarily. Some treatments may be suitable on the same day, while others may require further assessment, investigation, planning or a separate treatment appointment.

No. A consultation does not obligate you to proceed. In some cases, no treatment, observation, skincare, further investigation or referral may be the most appropriate recommendation.

Bring details of relevant medical conditions, medications, allergies and previous treatments. For skin or hair concerns, previous pathology reports, photographs or treatment records may also be helpful.

Consultation length depends on the concern being assessed and the complexity of your history and treatment planning. The booking team can advise when you book.

Cosmetic treatments, laser treatments and skin cancer procedures are performed by Dr Benyamin Mansoori, a medical doctor (FRACGP) and Fellow of the Australasian College of Cosmetic Surgery and Medicine (FACCSM).

No referral is required for cosmetic consultations or routine skin checks. For some skin cancer surgical procedures, a referral may help with Medicare rebates; this can be discussed at consultation.

Dr Ben consults in Southbank and at Cosmetic Avenue in Malvern, Melbourne. Location details are provided when you book.

Treatment suitability depends on facial anatomy, movement, skin quality, previous procedures, medical history and treatment goals. A consultation is used to assess these factors before recommending any procedure.

Treatment planning should aim to respect natural facial anatomy and individual proportions. Outcomes vary between patients, and no specific cosmetic result can be guaranteed.

Yes, but the face is assessed as a whole because changes in one area may influence overall facial balance. Treatment may still be limited to a single concern where appropriate.

Most non-surgical cosmetic treatments are not permanent. Duration varies according to treatment type, anatomy, product, metabolism and individual response.

Risks depend on the treatment and may include temporary swelling, bruising, discomfort, asymmetry, infection or other less common complications. The relevant risks and alternatives should be discussed before treatment.

Expression lines are lines that develop or become more noticeable with repeated facial movement, such as forehead movement, frowning or smiling.

Treatment planning should aim to balance the patient’s concerns with preservation of natural facial expression. Complete elimination of movement is not always appropriate or desirable.

Duration varies between individuals and depends on the treatment used, the treatment area and individual muscle activity. Expected duration is discussed at consultation.

The timing depends on the treatment used. Expected onset and review timing should be discussed during the consultation.

Facial contouring refers to assessment and treatment planning aimed at improving facial balance, proportion or volume where clinically appropriate.

Common areas include the cheeks, chin, jawline, temples and other areas of age-related or structural volume change.

Natural-looking treatment depends on anatomy, existing lip shape, facial proportions and the amount and type of treatment selected.

You can discuss your preference, but treatment should remain appropriate for your anatomy and facial proportions.

Temporary swelling can occur after some lip procedures. The expected recovery and aftercare depend on the treatment used.

Possible contributors include natural anatomy, volume changes, thin skin, pigmentation, shadowing, skin laxity and under-eye bags.

No. Under-eye concerns have different causes, and filler is not appropriate for every patient. Assessment of the eyelid, cheek support, skin quality and vascular risk is important.

Yes. Pigmentation, thin skin, shadowing and facial anatomy can all contribute to the appearance of dark circles.

Clinical assessment may sometimes suggest persistent filler, but facial ultrasound can provide additional information about location and distribution where appropriate.

Filler-related asymmetry or changes in product distribution may occur. The cause should be assessed before treatment is recommended.

No. Some filler can be observed, while other concerns may benefit from ultrasound assessment, dissolving or another treatment approach.

Not all filler types respond in the same way. Suitability for dissolving depends on the type of product, treatment area and clinical findings.

Ultrasound may help identify the location, depth and distribution of previous filler and can assist treatment planning in selected cases.

Skin boosters are treatments intended to support skin hydration, texture and overall skin quality rather than significantly change facial shape.

Bioremodelling refers to selected treatments aimed at supporting skin quality and tissue characteristics rather than producing major structural volume.

Skin boosters are generally used for skin quality, while volumising treatments are used to alter or restore facial volume and contour.

Depending on the product and assessment, areas may include the face, neck, décolletage or hands.

These are treatments intended to support the body’s collagen response over time rather than simply provide immediate volume.

Changes are usually gradual and vary between individuals. No specific degree of improvement can be guaranteed.

The number of treatments depends on the product, treatment area, skin quality and individual treatment plan.

Hyperhidrosis refers to sweating that is greater than expected for temperature or physical activity.

Common areas include the underarms, palms, soles, face and scalp.

Yes. Assessment can help determine whether sweating is primary or may be related to medication or an underlying medical condition.

Options vary by location and severity and may include prescription antiperspirants, medical treatment, targeted therapies or referral.

Concerns may include acne, acne scarring, pigmentation, sun damage, redness, visible vessels, enlarged pores, uneven texture, fine lines and skin laxity.

No. Recommendations may include skincare, medical treatment, observation, a procedure, further investigation or referral.

In many cases, active acne should be controlled before certain scar treatments are considered.

Pigmentation may be related to sun exposure, melasma, inflammation, hormonal factors or other skin conditions.

No. Different pigment conditions require different approaches, and some may worsen with inappropriate treatment.

Skin type can influence treatment selection and the risk of post-inflammatory pigmentation.

Common scar types include rolling, boxcar and ice-pick scars. Post-inflammatory redness or pigmentation can also remain after acne.

No treatment can guarantee complete scar removal. The aim is generally to improve scar appearance and skin texture.

Combination treatment may be considered depending on scar type, skin type and clinical assessment.

Possible causes include rosacea, visible vessels, sun damage, skin sensitivity and inflammation.

Selected vascular concerns may be suitable for laser or other targeted treatments following appropriate assessment.

Rosacea is typically a chronic condition. Treatment can help manage symptoms and triggers but does not guarantee permanent cure.

Depending on the device and diagnosis, laser treatment may be considered for pigmentation, sun damage, redness, visible vessels, texture and selected rejuvenation concerns.

No. Skin type, pigmentation risk, sun exposure, medical history and treatment area all influence suitability.

Downtime varies by device and treatment intensity and may range from minimal redness to a longer recovery period.

Recent tanning or significant sun exposure can increase risk for some treatments and may require postponement.

RF microneedling combines microneedling with controlled radiofrequency energy delivered into selected skin depths.

It may be considered for acne scarring, uneven texture, enlarged pores, fine lines and reduced skin firmness.

No. RF microneedling adds radiofrequency energy to the microneedling process.

Recovery varies according to treatment depth and intensity. Temporary redness and swelling may occur.

Skin needling uses controlled micro-injury to support the skin’s natural repair and collagen response.

It may be considered for uneven texture, fine lines, enlarged pores and selected acne scars.

The number of treatments varies depending on the concern, skin type and treatment plan.

PRP stands for platelet-rich plasma. It is prepared from a patient’s own blood using a controlled processing method to concentrate selected plasma and platelet components.

Depending on the clinical indication, PRP may be considered for selected skin-quality, facial or hair and scalp treatment plans.

No. PRP is a blood-derived platelet and plasma preparation and should not be described as a stem cell treatment.

No. Hair response varies between individuals and depends on the underlying cause of hair loss.

The number and interval of treatments depend on the indication and individual treatment plan.

Temporary redness, swelling, tenderness or bruising may occur depending on the treatment area and technique.

PRF stands for platelet-rich fibrin. It is a blood-derived preparation produced using a different processing method from PRP.

Both are derived from the patient’s own blood, but preparation techniques and physical characteristics differ.

PRF may be considered for selected facial, skin or hair treatment plans depending on the indication and clinical assessment.

Neither treatment is universally better. The choice depends on the indication, treatment area and clinical judgement.

CGF refers to concentrated growth factors prepared from a patient’s own blood using a specific processing protocol.

No. These preparations differ in the way they are processed and their physical characteristics.

No. Outcomes vary and treatment should not be presented as guaranteed regeneration.

No. Suitability depends on the treatment indication, medical history and clinical assessment.

There is no single interval that is suitable for everyone. Frequency depends on personal risk factors, previous skin cancer, family history, number of moles and sun exposure.

A systematic examination of the skin is performed, with dermoscopy used for selected lesions where appropriate.

Arrange assessment if a mole changes in size, shape, colour, border or surface, or if it looks different from your other moles.

Dermoscopy uses magnification and specialised lighting to examine structures within a skin lesion that may not be visible to the naked eye.

No. Some lesions still require biopsy or excision for definitive diagnosis.

No. Depending on the findings, a lesion may be monitored, photographed, biopsied, excised or referred.

A biopsy may be recommended when a lesion cannot be diagnosed confidently from examination alone or when histopathology is required.

Depending on the lesion, techniques may include shave biopsy, punch biopsy or excisional biopsy.

Any procedure that disrupts the skin can leave a scar or pigment change. The expected result and risks should be discussed beforehand.

Turnaround time varies by pathology provider, specimen type and whether additional testing is needed.

Possible causes include androgenetic hair loss, telogen effluvium, nutritional deficiency, iron deficiency, thyroid disease, hormonal changes, medications, illness and scalp conditions.

Not everyone needs blood tests. Investigations may be recommended depending on the history, pattern of hair loss and clinical findings.

Male-pattern hair loss is a common form of androgenetic alopecia that often affects the temples, frontal hairline and crown.

Female-pattern hair loss commonly presents with widening of the central part or diffuse reduction in hair density.

Telogen effluvium is a form of diffuse shedding that may occur after illness, physiological stress, weight loss, nutritional deficiency or hormonal change.

Trichoscopy uses magnification to examine the scalp, hair shafts and follicular patterns in greater detail.

No. Response varies depending on the type and cause of hair loss, treatment used and individual factors.

Eligible consultations and procedures may attract Medicare rebates when the relevant requirements are met. The rebate depends on the service and item number used.

Purely cosmetic services are generally not eligible for Medicare rebates. Medical components may differ depending on the reason for consultation and service provided.

They may be. Biopsy, excision, pathology, wound care or other procedures can attract additional costs.

Not necessarily. Pathology billing depends on the provider, Medicare eligibility and the tests required.

Yes. Expected fees, any Medicare rebates and out-of-pocket costs are explained before a procedure goes ahead.

EFTPOS, major credit cards and HICAPS where applicable.

Contact the clinic if you have an unexpected reaction, worsening symptoms or concerns about your recovery. Urgent symptoms may require prompt medical or emergency assessment.

Contact the clinic to arrange a review. Depending on the treatment, options may include observation while the result settles, adjustment or, for some hyaluronic-acid fillers, dissolving. Not every product can be dissolved.

This depends on the treatment. Follow-up may be required for wound review, pathology results, treatment response or further planning.

Activity recommendations vary by procedure. Follow the specific aftercare instructions provided for your treatment.

This depends on the procedure and skin condition. Specific aftercare instructions should be followed.